Shipping policy

Shipping & Handling Policy
All in stock orders will be processed within 1-2 business days.  Customized orders may take 3-5 business days for processing.
Please note that operations of processing are on business days only. We are closed on weekends and holidays.
  • Customers are responsible for all shipping and handling charges.
  • Shipments within the United States will be shipped through UPS, FED-EX or USPS.
  • We are not responsible for delays with carriers as circumstances that may take place with carriers are beyond our control.
Your Shipping and Handling charges will be based on standard UPS, Fed Ex or USPS rates depending on the method chosen during checkout. Please note that we do have the authority to change the shipping method if we determine that a better method in your area or if a shipping line is closed in your area.
For multiple shipping addresses, shipping, handling, and qualifications for promotions will be calculated separately based on the merchandise.
Please note that delivery times do not include the processing time. The day that your order ships is not included in the shipping time. Once an order ships we cannot change the shipping method.
Ground Delivery:
Your order will be shipped common carrier, ground unless otherwise specified in your order. Orders ship from Naples, FL.
Ground Delivery is only available in the Contiguous US.  Orders going to Alaska, Hawaii, Puerto Rico, Guam and anywhere out of the country will be assessed according to carrier rates available to that area.

Standard Delivery:
Canadian orders will usually ship via Fed Ex Express or Priority Mail. Duties and Taxes are the responsibility of the receiver.
Express Delivery:
Need your order sooner?  Additional fees may be charged for rush orders and express delivery depending on your selection during checkout. Please read shipping carefully. We only offer Second Day or Next Day Delivery for express shipments that ship UPS ground.
International Orders:
Please call for shipments outside of the Contiguous US if you are unable to calculate the shipping charges on the website.
All brokerage fees, duties and taxes are the responsibility of the receiver.**Please note that customs fees and taxes are out of our control. Please expect to be charged for these fees at time of receipt.**
Military, APO or FPO Addresses:
There may be additional shipping charges to these areas if the customer does not check USPS Priority Mail during checkout.

Please call for pricing and special ordering instructions.  Please have all necessary information when ordering.